The Horizon Parcel Room

Collect your parcels 24/7 from Parcel SafePlace

Never Miss Another Delivery

To provide the ultimate convenience for you here at The Horizon we have a 24/7 Parcel Room for items that don't fit into your mailbox. As soon as a parcel is delivered you will be sent an SMS and email. Collect when you want, hassle free, 24/7. 

Note: Standard mail will be delivered to your post box which you can collect anytime.

Register for the Parcel SafePlace Room

The Horizon - Parcel SafePlace Registration

Simply register for the Parcel SafePlace in The Horizon and receive notifications whenever parcels arrive for you.

Collect when you want from the dedicated secure room hassle free, 24/7.

Parcel SafePlace

Collect your parcels 24/7 from our automated Parcel Room

FAQ'S

How do I access the Parcel Room?
When you move into The Horizon you will be added to our systems so that delivery companies can select your name when delivering your parcels. Please ensure we have the correct email and mobile number for you to ensure all notifications are received.

Do I need to inform the delivery company to deliver to the Parcel SafePlace Room?
We advise that where possible when placing orders you state that your delivery should be made to the Parcel SafePlace Room as this is a "Safeplace" for your parcel to be left. Many online websites provide a comments box when completing your order so where possible please reference this.

How do I collect my parcel?
You will be notified as soon as a parcel is delivered for you. Your notification will include a secure one time access code to our secure monitored Parcel SafePlace Room. You will be asked to confirm your identity when collecting your parcel for security reasons.

Register for the Parcel SafePlace Room

The Horizon - Parcel SafePlace Registration

Simply register for the Parcel SafePlace in The Horizon and receive notifications whenever parcels arrive for you.

Collect when you want from the dedicated secure room hassle free, 24/7.
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