Our housekeeping team of cleaners have adopted the new industry guidelines to ensure this work is carried out safely and we have worked the relevant precautions for customers and cleaners into our operations, including enhanced cleaning, handwashing and hygiene procedures. We're also asking customers and our cleaners to take all reasonable steps to maintain social distancing during cleans. Cleans must be skipped if a customer or the cleaner has coronavirus symptoms, has been advised to self-isolate, or has been told to shield. Please see below for the guidelines we're asking both customers and our cleaning team to follow.