Request for your items to be delivered back to you


Deliver to my Accommodation

Book the redelivery of items you have stored with us back to your new room in your student accommodation. As per current government guidelines we recommend that you book the redelivery of your items directly to your new room at least 72 hours before you plan to arrive. This means your items will be ready and waiting for whenever you arrive.You have 3 options when selecting your redelivery:1. COVID-19 SECURE ROOM REDELIVERY**Most Popular & Safest** We will deal directly with your student property team to deliver your item to your new room before you arrive. The delivery date must not be before your lease start date. As per government guidelines we recommend booking the redelivery to take place at least 72 hours before your due to arrive at the property. 2. DELIVERY TO YOUR DOORYou need to be present and we will deliver your items to the door of your new room. Delivery will take place between 6am-6pm. Delivery failures will result in the need for you to rebook and pay for a new delivery.3. DELIVERY TO THE GROUND FLOORIt is your responsibility to check that your accommodation will accept your delivery to the ground floor. You need to be present to accept delivery. We will deliver between 6am-6pm. Please check with your property they accept delivery to reception during the current situation as delivery failures will result in the need for you to rebook and pay for a new delivery.Currently, due to high demand, we request 7 days advance notice for your redelivery request. If you need your items urgently please contact us via logging into your account and chatting to the support team via your original order.If the new delivery address is located in a different city to the original collection address we will provide a quotation for your approval based on the additional distance.* Please note that we can not re-deliver your order unless all payments have been made for your order.