Queen Street Laundry & Dry Cleaning

24/7 Laundry & Dry Cleaning Service

How it works

Drop off

Drop off your Laundry, Dry cleaning or Shoe repair orders into any available laundry locker in the room by the Fitness Centre and place your order via the Queen Street App.

You Get Notified

Your order is collected, cleaned to your requirements and delivered back into one of the lockers. You'll be notified by SMS and Email.

Collect when you want

Collect your order using your unique access code from the locker, at your convenience!

Video Instructions

Learn how to place your first order

Place Order

Frequently Asked Questions

  • What is the size of your laundry bags?
    • Our laundry service prices are based on a standard washing machine load which is upto 8kg. This is typically a pillow case full of clothes. If your order is large than this, then this would be charged as a 2nd bag of laundry.
  • Whats is the Standard Laundry and Premium Laundry service?
    • Our standard laundry service involves us washing your laundry, and drying then folding it and returning it in your VIP GreenGate laundry bag. We do not pair socks, or separate items when packing your clothes. Our Premium laundry service involves us hand packing each item, using tissue paper and packing items together e.g. t-shirts together, underwear in a separate bag before packing it into your VIP GreenGate laundry bag.
  • Will you separate my lights & dark colours?
    • Yes we can separate your lights and darks if you choose this option. 
  • Will you combine my clothes with other people’s clothes when washing them?
    • Absolutely not.
  • When will my wash and fold clothes be returned?
    • Your clean clothes are usually delivered within 48 hours. You will be notified as soon as your order has been delivered and is ready for you to collect.
  • What clothes are not suitable for wash & fold?
    • Clothes made from silk, leather, fur and wool generally are not suitable for machine wash and therefore please send these for Dry Cleaning.
  • Is there a minimum order charge per order?
    • Yes, there is a minimum order for a collection of each order of £15.00. If your items are less than this you will be charged a total of £15.00.