Laundry & Dry Cleaning

A super convenient laundry service freeing up your time to do more important (fun) things. Order online, we collect, clean and deliver your laundry, all you have to do is put it away.

• If your building has our digital lockers, you can simply drop off your dirty laundry in open locker.
• Place your dirties inside, close the locker door and lock using any 4 digit number and turn the lock.
• Then place your order below.
• We will clean and redelivery your order within 24-48 hours depending the cleaning requirements.
• Once delivered you will receive confirmation of the locker number and the 4 digit code to collect.

• If your building does not have our digital lockers, then simply drop off and collect your order from Reception.

1st time customer? No problem place your dirty laundry in any bag, ensuring you place inside your bag your name, number and email. We will confirm when we have collected your order. We will redelivery your freshly cleaned clothes in your own personal VIP garment bag which can be used for future orders.

• What is the size of your laundry bags?
  • Our laundry service prices are based on a standard washing machine load which is upto 8kg. This is typically a pillow case full of clothes. If your order is large than this, then this would be charged as a 2nd bag of laundry.

• Whats is the Standard Laundry and Premium Laundry service?
  • Our standard laundry service involves us washing your laundry, and drying then folding it and returning it in your VIP PingLocker laundry bag. We do not pair socks, or separate items when packing your clothes. Our Premium laundry service involves us hand packing each item, using tissue paper and packing items together e.g. t-shirts together, underwear in a separate bag before packing it into your VIP PingLocker laundry bag.

• Will you separate my lights & dark colours?
  • Yes we can separate your lights and darks if you choose this option. 

• Will you combine my clothes with other people’s clothes when washing them?
  • Absolutely not.

• When will my wash and fold clothes be returned?
  • Your clean clothes are usually delivered within 24/48 hours. Delivery may vary slightly depending on your location. You will be notified as soon as your order has been delivered and is ready for you to collect.

• What clothes are not suitable for wash & fold?
  • Clothes made from silk, leather, fur and wool generally are not suitable for machine wash and dry and therefore please send these for Dry Cleaning.

• Is there a minimum order charge per order?
  • Yes, there is a minimum order for a collection of each order of £15.00. If your items are less than this you will be charged a total of £15.00.