TERMS & CONDITIONS
Hire Duration - There is a 2hrs minimum hire time for this service.
Extended Hire Times & Bank Holidays - Hire times between 20:00-22:00hrs and Bank Holiday Sunday’s/Monday’s may incur extra costs.
Furniture type - The types of furniture typically ordered for our assembly services include: Beds, Bookcases, CD/DVD storage racks, Kitchen cabinets, Living room furniture, Wardrobes, Office, furniture, Outdoor furniture, Chairs/Sofas, Tables, Storage units, Chest of draws.
Payment - Hourly rate jobs are charged for every started hour regardless if the duration is not a full hour. Fixed price jobs are charged at a fixed cost regardless of the time taken to be complete the job.
Arrival Times - We will do our best to arrive within the time scale stated however, arrival times are estimated and delays are sometimes unavoidable due to traffic on the road and previous jobs where the customer has under estimated the time duration so please always allow extra time for your move in your schedule.
Avoid Delays - By booking earlier time slots so there are less jobs in front of yours & avoid busy days like Friday, Saturday & Sunday.
Cancellation and Postponement - You can postpone or cancel your booking within 48 hours from the scheduled start time and there will be no charge. If you postpone or cancel after this time frame you may be charged £40 to cover the driver’s first hour. If our driver/service provider is running late to your job you are able to cancel and make other arrangements at any time and you will not be charged a cancellation fee.
Compensation/Discounts - Unfortunately as the service we offer is out of our control and is dependent on the traffic on the road also customers providing the correct estimation time for their job we are unable to offer any Compensation or Discounts due to our driver arriving late.