- What is included with your guest bed service?
The bed is a Single Size Deluxe Pillow Rest Airbed with Built-in Electric Pump measuring 39” x 75” x 16 ¾” and inflates in under 2 minutes. We also provide a pillow, duvet and all your sheets.
- How long can I rent a guest bed for?
You can rent a guest bed for 1-7 nights. Simply select the number of nights when placing your order. During peak times in September there is a minimum 2 nights rental across all Chapter locations.
- Where do I collect the Guest Bed from?
The guest bed can be collected from the digital service lockers in your Chapter residence. If you are unsure of where the lockers are, please ask a member of the on-site team.
- Do I have to order in advance?
Due to high demand, we recommend that you pre-book your guest bed rental. This will ensure the bed is available when you need it. Orders placed after 7PM will be processed the next day.
- Where do I return the bed?
The guest bed must be returned to one of the digital service lockers in the building by 16.00 on the rental end date. Please place the bed in any available locker, then lock the door by entering any 4-digit number and turning the door knob. You can then let the team know where you have dropped the bed via the App.